Frock Rewards Program
*$50 REWARDS CAN BE USED ON YOUR $450+ ORDER*$30 REWARDS CAN BE USED ON YOUR $250+ ORDER*$20 AND $10 REWARDS NO SPENDING LIMIT*CANNOT BE USED IN CONJUNCTION WITH ANY OTHER OFFER
How do I participate?
Joining is easy! Just click the Create An Account button to get started. Once you're registered with our store, you'll have the opportunity to take part in all of the exciting ways we currently offer to earn points!
How can I earn points?
You can earn points simply by shopping with us! Each purchase earns you points that you can redeem for future discounts.
What can I redeem my points for?
Glad you asked! We want to make it easy and fun to redeem your hard-earned points. All full price items online and in-store are eligible for points discounts. For more information just visit the 'Get Rewards' tab to view all of our exciting reward options.
How do I redeem my points?
Exchanging your points for great rewards couldn't be easier! Simply visit the 'Get Rewards' tab to view all of our great reward options and click the 'Redeem' button to redeem your reward.
How do I check my points balance?
Your up-to-date points balance is always displayed in the top of this popup.
Does it cost anything to begin earning points?
Absolutely not! Sign up is 100% free, and it will never cost you anything to earn points. Make sure to visit the 'Earn Points' tab to get started.
Do I have to enroll or register in individual promotions?
Once you register for an account, you're all set – we don't require you to register for individual promotions in order to be eligible. Just fulfill the requirements of a promotion, and we'll post the points to your account immediately!
How long will it take for points to post to my account?
You should receive points in your account instantly once you complete a promotion!
Do my points expire?
Your points will expire after 1 year of inactivity on your account
What happens to my points if I make a return?
When you return an item, you lose the associated points you originally earned by buying the item in the first place.
How do I contact support if I have questions about my points?
Our team is ready and waiting to answer your questions about our rewards program! Just send us an email to customerservice@frockaholics.com.au and we'll be in touch.
I'm very close to earning a reward. Can I buy extra points to get there?
We currently require you to have enough points to redeem any of the awards you see listed on the 'Get Rewards' tab.
What if I don't want to receive promotional emails?
From time to time, you'll receive program-related emails from us. If you'd prefer to not receive those types of emails anymore, just click the 'Unsubscribe' button when you receive your next email.
