DELIVERY & SHIPPING
shipping method
| Location | Service | Cost | Delivery Time |
|---|---|---|---|
| Australia | Express* | $FREE | 1-3 Working Days |
| NZ | TNT Express | $30 | 1-5 Working Days |
| Rest of World | TNT Express | $45 | 1-7 Working Days |
TNT Express Orders are delivered 9am-5.30pm Monday to Friday.
*FROCKAHOLICS recommends that your nominated delivery address be an address that you are available at during business hours. If you are unavailable to sign for your order at the nominated address please advise us by email ing customerservice@frockaholics.com.au
important information
- All orders require a signature
- Orders are unable to be redirected once dispatched
- Our order cut-off times are a guidance only and do not take into account delays in payment processing.
duties & taxes
At checkout, your final purchase price and the shipping amount will be displayed. If your purchase is shipped to an Australian address, Goods and Services Tax will be included in the purchase price. Items shipped overseas will be exclusive of Goods and Services Tax.
International shipments
Please be aware that any items shipped internationally may be subject to import duties and taxes, which are levied once a shipment reaches your country. You will be responsible for paying additional charges for customs clearance; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from counrty to country; please contact your local customs office for further information. Additionally, when ordering from FROCKAHOLICS, you are the importer and must comply with all laws and regulations of the destination country. You authorise us to designate a carrier to act as your agent with the relevant customs and tax authorities in the destination country, to clear your merchandise and advance (on your behalf) any duties and taxes owed by you.
International shipments
Your order will be insured from when it is dispatched from FROCKAHOLICS to when the item is delivered to you. When you sign for your order, responsibility for the items passes from FROCKAHOLICS to you. Please be aware that if you request our courier partner to leave the item for you and you do not sign for the item, the insurance of your package will be voided and responsibility for any damage to the items contained will be yours.
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